For individuals & families
Work with us — private clients
A supportive, straightforward process from your first enquiry through to your therapy sessions.
How it works
Taking the first step towards therapy can feel daunting, so we’ve made the process as simple and welcoming as possible.
Whether you’re looking for support for yourself, your child, or a family member, we’ll guide you through every step — from initial enquiry to your first session and beyond.
How we work together
Children and young people
01
Initial enquiry
Contact us by email, Instagram, Facebook or through our website.
02
Call arranged
Free 20 minute phone consultation to discuss your child’s needs and answer any questions.
03
Before we begin
If we decide to move forward, we’ll send you the paperwork to review, complete and sign.
04
Your first session
An opportunity for your child to meet their therapist, get to know the space and explore the materials available.
05
Ongoing sessions
Sessions are usually weekly, on the same day and at the same time where possible. A regular space can help create consistency and safety.
06
Moving forward together
Every child is different. We’ll regularly review the therapy’s progress and the child’s ongoing support needs.
How we work together
Adults
01
Initial enquiry
Contact us by email, Instagram, Facebook or through our website.
02
Call arranged
Free 20 minute phone consultation to discuss your needs and answer any questions.
03
Before we begin
If we decide to move forward, we’ll send you the paperwork to review, complete and sign.
04
Your first session
An opportunity for you to meet your therapist, get to know the space and explore the materials available.
05
Ongoing sessions
Sessions are usually weekly, on the same day and at the same time where possible. A regular space can help create consistency and safety.
06
Moving forward together
Your therapy is unique. We’ll regularly review the therapy’s progress and your ongoing support needs.
What to expect from your sessions
50-minute sessions
Each session lasts 50 minutes, on the same day and time each week, providing consistency and routine.
Complete confidentiality
Everything discussed stays between you and your therapist, within safeguarding limits to keep you safe.
Client-led approach
You lead the session and choose what to bring. Our therapists won’t give advice or judge — only listen, support, and help you explore.
What people say
Client feedback
“Char has helped me feel and understand my emotions and has guided me through processing some very painful experiences with kindness, patience and compassion.”
“It is fun to play games and air dry clay. I like to colour and Char and I can talk easily whilst doing things. Char helps me realise my emotions and what I’m feeling.”